Customer Testimonials

I purchased a gas fireplace online for the first time.  Ann was helpful and warned me to carefully inspect the shipment.  The first shipment with UPS freight was damaged, the second shipment with UPS freight was damaged, and the third shipment with FedEx was in pristine condition.  Through it all, the girls were helpful, pleasant, knowledgeable and prompt, very rare in today's world.  You all deserve a "warm fuzzy".

- Harrilyn T., TX

We had a great experience with L.A.M. Enterprises, Inc.  I would confidently recommend them to anyone looking for a fireplace.  We saved a lot of money and Ann was the best to deal with.  Thanks so much we will be back and will send our friends and family your way.

- Giselle V., WI

Now that cool weather is here, I have been using my new fireplace on a daily basis, and it is working great!! The remote makes it SO easy.  Very cozy, attractive flames.  I will recommend you guys to anyone who asks.  Thanks!!

- David G., Duck River, TN

"I installed my new logs today and they are great.  Can't wait for the second shipment.  You guys provide the best price/performance on the net and elsewhere.  Trust me, I did my research before selecting you guys."

- Doug M., Dayton, OH

"I purchased two ventfree gas fireplaces from LAM and had a great experience.  The customer service staff (Teresa) was extremely knowledgeable, friendly and took the extra step to answer my questions.  I would definitely order from them again and highly recommend this site."

- Leah P.,

"Just wanted to say THANK YOU for all of the help I received in choosing and purchasing our fireplace.  I felt so comfortable
speaking to you about the fireplace that it was like speaking to someone I had known a long time.  You really know your stuff... and
I am very confident in knowing that I made the right decision in getting my fireplace through you and your company."

- Jack M., Lindenhurst, NY 

"All-around A+ experience. That doesn't happen often nowadays."
- Steve M., East Aurora, NY

"After the ice storm last winter I knew I had to find an alternative to electric heat for my family. I found
LAM Enterprises and I saved a bundle on my vent-free fireplace!"
- George E., Mulkeytown, IL

"If you're thinking about buying an electric fireplace from LAM Enterprises, DON'T hesitate...
The LAM staff are aces; they practice the dying art of customer relations. They understand that
this is an important purchase."
- Iris O., Bayside, NY

"I bought a fireplace from LAM's nice, helpful salespeople and plan to
continue doing business with them in the future. Great prices!"
- Aaron H., St. Louis, MO

"I have installed several fireplace units purchased from you via the internet.
My customers are very happy with them."
- Loyd D., Whitehouse, TX

"I definitely will do business with LAM again. The sales staff
 was extremely knowledgeable and courteous."
- Bradley K., New Milford, CT

"We are excited and impressed with how fast and courteous the service was."
- Ann C., Hays, KS

"Thanks for a pleasurable experience. Everyone that I dealt with at LAM were both helpful and knowledgeable.
My gas fireplace has been installed and it is everything I had hoped for and more. It's amazing how much heat
is generated by this 'compact' Monessen unit. My entire family will finally
enjoy a cozy winter season in our family room."
- Ned G., Cheshire, CT

"Simply the best electric fireplace on the market. Sales staff is very knowledgeable and
courteous. Superb service! A+++++ all the way!
- Rich R., Middletown, RI

"We found the sales staff to be knowledgeable, courteous and very helpful. All of our questions and
concerns were addressed. We received accurate information and service. We found this
service was the deciding factor in purchasing from your company. ...We have
enjoyed doing business with you, and would highly recommend your products and staff."
- Al & Margaret A., Somerset, MA

"The new burner is working fine and I thank you very much for the excellent
customer service. The true nature of a company and its personnel are displayed when a
problem arises. The service I have received is second to none."
- Roger H., Brunswick, ME

"The fireplace...is working great! It heats the room beautifully and quietly. It is a very attractive
addition to our room and we really enjoy it. Our company couldn't believe how warm
 the room got in such a short time and how nice the fireplace looks. We are very happy
 with our purchase and would definitely do business with you again."
- David M., Rochester, NY

"We are the envy of all our neighbors - in fact several have already ordered beautiful
vent-free fireplaces from you  - after falling in love with ours!!! I always dreamed
of a fireplace in the kitchen - there is nothing more wonderful than eating by a toasty
 fire on a snowy, bitter night!!! We are considering one in our bedroom!!!
- Margaret C.

"I purchased a vent-free gas stove as a gift for my parents. Both my parents and I are very pleased
with the beauty and the performance of the stove. I also would like to thank Ann in the customer service
 department for being so nice and helpful. I am very well pleased and will highly recommend you."
- David M.

I would like to take this opportunity to thank everyone at LAM Enterprises... Everyone [was] very informative
and understanding. I will recommend your company to potential buyers.
- Larry H., Fredonia, NY

"The price was great, the product shipped as promised, and the quality was superb.  Thanks.
- Don P., Bedford, IN

"I wanted to take this opportunity to express my thanks and gratitude for your outstanding salesperson, Teresa.  Having Teresa as my salesperson made the process pleasurable.  She followed through with all her promises.  I would definitely recommend your company to anyone."
- Mary N., Holmdel, NJ

"I placed an order after speaking with one of your well mannered and extremely helpful sales agents.  She left no questions unanswered and made purchasing our fireplace a great experience.  Thanks in advance for such good customer service via telephone.
- Eileen D., Edison, NJ